Cancellation Policy

You may stop or terminate a campaign at any time by "Pausing" or "Archiving" the campaign in the Feature.fm platform. For weekly campaigns, you may also select "Stop Future Charges" in order to finish the current week and not be charged for the following week.

Refund Policy

Upon 48 hours written notice to Feature.fm, Feature.fm shall issue a refund for all impressions that have not been delivered on the specific campaign. The Promoter is responsible to pay for all impressions that were served by the Feature.fm Services. Monthly and/or Annual subscriptions may be cancelled at any time and will end at the completion of the current billing cycle. Customer is not entitled to a refund for the remainder of any unused subscription period. Refunds will be made at Feature.fm’s sole discretion.